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Specifications and Output

To enable seamless transition from design to completion, we have provided some guidelines that will be helpful in reducing time and create cost savings. Please review for quick service and turnaround.

Our standard turnaround time for production is 7 to 10 business days from artwork approval. Artwork approval can take anywhere from one day to several weeks depending on the complexity of the project and the timely decision making for artwork approval.

2D Image files:

300 dpi or higher required. .jpeg/.jpg or native Photoshop files (.psd), with minimal compression artifacts. Also .bmp, .cdr, .eps, .gif, .iff, .pcd, .pdf, .pic, .png, .ppt, .tiff (.tif).

If you would like use a photograph as a source image please ensure that your photograph is exactly as you'd like it to appear.

2D Logo files:

Illustrator .eps vector based files. Please note that they must be vector format, though they may be saved as .pdf or .ai. A vector file is an image made up of lines comprised of a mathematical formula instead of pixels (raster image), and can be resized without losing image fidelity. Raster images with the extension .eps are not acceptable.

3D files:

Native file formats (such as .DXF or .IGS, from an animation program such as 3D Studio Max or Maya). Other formats may also be acceptable such as: .dwg, .obj, .stl, .fbx, .skp, .vrml, .iges, .step, .pro-e.

Other possible 3D formats not listed may be provided to our design team to check for compatibility.


If a specific font is required, the font family should be supplied with reference to font sizes to be used. Alternatively, a font from our font library may be used for a project. You may also choose to provide InDesign (.indd) or Illustrator (.ai) files containing character style sheets for our reference.


Once you've spoken with one of our sales representatives about your project we will provide our FTP information to upload larger files to our server. Smaller files can be emailed to your sales representative.

About Design Charges:

We have highly skilled artists working towards the design of every project. Design charges are shown as a line item on all quotes following discussions between Sales and Design Departments. Design charges will be quoted prior to commencing any project and are based upon receipt of source files and full conceptual understanding of the project. Projects can commence with "Design only" criteria, or "Design with Pre-Pro Sample". This gives assurance prior to commitment to entire project.

Click here to view our most outstanding 3D design work!